Help & Support

Get help with GemStone app and find answers to common questions

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Scanning Tips

Learn how to get the best results when scanning your gemstones

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Quick Start

Get started with GemStone app in just a few simple steps

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Managing History

View, organize, and manage your gemstone scan history

Common Issues

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Lighting Problems

- Use natural daylight when possible
- Avoid direct bright light on the gemstone
- Prevent shadows on the scanning surface

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Recognition Issues

- Clean the gemstone before scanning
- Use a plain, dark background
- Keep the gemstone centered in frame

Frequently Asked Questions

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Email Support

contactnikhil8@gmail.com